SEEK is responsible for the availability of the SEEK API,
however there are important aspects to monitor with your integration to ensure it is working as expected.
The SEEK API status page provides real-time information on the availability of the SEEK API, such as outages or degraded performance.
Planned maintenance is also communicated in advance to minimise disruption to your integration.
We recommend you subscribe to the status page to receive notifications of any issues that may impact your integration.
We regularly update the SEEK API with new features, improvements, and bug fixes.
To stay informed of these changes, subscribe to our release notes.
This ensures that you are aware of any upcoming changes that may impact your integration and can plan accordingly.
The Developer Dashboard provides a range of tools to help you monitor your integration.
You should subscribe to alerts to be notified of issues with your webhooks, such as delivery failures.
There are a number of tools available in the dashboard for debugging and administration tasks.
These include:
- Viewing your webhook endpoint performance and delivery status, and resending any failed events
- Viewing your configured hirer relationships
- Managing your credentials
- Viewing job posting features such as branding and locations
We highly recommend you familiarise yourself with the Developer Dashboard and use it to monitor your integration.
While SEEK provides a number of tools to assist, ultimately your own software will also need to be monitored.
We recommend you set up logging and alerting for error responses from the SEEK API.
Your logging should include tracing information; pass these details on to SEEK’s support team when asking for assistance.
If you encounter any issues with your integration, reach out to SEEK’s support team .
If you embed panels in your software,
review our documentation on panel troubleshooting and include logs in your support request.